The University of South Florida Libraries provide access to 1,014,591 unique ebooks. Faculty can search the database and select titles for course adoption. If you select a title that is not currently part of our collection, USF Libraries will attempt to purchase the title and make it available. Please note that the USF Libraries cannot license access to etextbooks by major textbook publishers such as Pearson, McGraw-Hill, Cengage or W.W. Norton.
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Search Database for ebooks to adopt
5 matches found. Showing 1 - 505
| Cover | Description | Access / Request |
|---|---|---|
 | Answer the Call: Virtual Migration in Indian Call Centers ISBN: 9781452940380 Platform/Publisher: JSTOR / University of Minnesota Press Digital rights: Users: unlimited; Printing: chapter; Download: chapter Subjects: Call centers -- Social aspects -- India; Call center agents -- India; Intercultural communication -- India; Group identity -- India; Transnationalism -- India; ■ Detailed Information | |
 | Neutral Accent ISBN: 9780822375715 Platform/Publisher: Project MUSE / Duke University Press Digital rights: Users: Unlimited; Printing: Chapters; Download: Chapters Subjects: Intercultural communication.; Globalization.; Call centers; Call center agents; ■ Detailed Information | |
 | Phone Clones ISBN: 9780801464140 Platform/Publisher: Project MUSE / Cornell University Press Digital rights: Users: Unlimited; Printing: Chapters; Download: Chapters Subjects: Identity (Psychology); Intercultural communication; International business enterprises; Customer services; Service industries workers; Call center agents; ■ Detailed Information | |
| Phone Clones: Authenticity Work in the Transnational Service Economy ISBN: 9780801464140 Platform/Publisher: JSTOR / Cornell University Press Digital rights: Users: unlimited; Printing: chapter; Download: chapter Subjects: Call center agents -- India -- Social conditions; Service industries workers -- India -- Social conditions; Customer services -- Social aspects -- India; International business enterprises -- Social aspects -- India; Intercultural communication -- India; ; ■ Detailed Information | |
 | Smiling Down the Line: Info-Service Work in the Global Economy ISBN: 9781442697850 Platform/Publisher: JSTOR / University of Toronto Press Digital rights: Users: unlimited; Printing: chapter; Download: chapter Subjects: Call center agents -- Employment; Call center agents -- Social conditions; Call centers -- Management; ■ Detailed Information |