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CoverDescriptionAccess / Request
book cover image for Smiling Down the Line: Info-Service Work in the Global Economy, ISBN=9781442697850Smiling Down the Line: Info-Service Work in the Global Economy
ISBN: 9781442697850
Platform/Publisher: JSTOR / University of Toronto Press
Digital rights: Users: unlimited; Printing: chapter; Download: chapter
Subjects: Call center agents -- Employment; Call center agents -- Social conditions; Call centers -- Management;
 Detailed Information