The University of South Florida Libraries provide access to 1,014,591 unique ebooks. Faculty can search the database and select titles for course adoption. If you select a title that is not currently part of our collection, USF Libraries will attempt to purchase the title and make it available. Please note that the USF Libraries cannot license access to etextbooks by major textbook publishers such as Pearson, McGraw-Hill, Cengage or W.W. Norton.
To adopt a book, you need to sign on using your NetID with USF authentication page.
To request an ebook for your course through EB+, please complete this form.
If you have any questions or feedback, please contact us.
Search Database for ebooks to adopt
5 matches found. Showing 1 - 505
| Cover | Description | Access / Request |
|---|---|---|
 | Answer the Call : Virtual Migration in Indian Call Centers ISBN: 9781452940380 Platform/Publisher: Ebook Central / University of Minnesota Press Digital rights: Users: Unlimited; Printing: Limited; Download: 7 Days at a Time Subjects: Business/ Management; ■ Detailed Information | |
 | Call Centers for Dummies ISBN: 9780470678398 Platform/Publisher: Ebook Central / John Wiley & Sons, Incorporated Digital rights: Users: Unlimited; Printing: Limited; Download: 7 Days at a Time Subjects: Business/ Management; ■ Detailed Information | |
 | Disintegrating Democracy at Work ISBN: 9780801463976 Platform/Publisher: Project MUSE / Cornell University Press Digital rights: Users: Unlimited; Printing: Chapters; Download: Chapters Subjects: Industrial management; Industrial management; Service industries workers; Service industries workers; Telecommunication; Telecommunication; Call centers; Call centers; ■ Detailed Information | |
 | Performance Analysis and Optimization of Inbound Call Centers ISBN: 9783642555060 Platform/Publisher: SpringerLink / Springer Berlin Heidelberg Digital rights: Users: unlimited; Printing: unlimited; Download: unlimited Subjects: Business and Management; ■ Detailed Information (with preview link) | |
 | Smiling Down the Line: Info-Service Work in the Global Economy ISBN: 9781442697850 Platform/Publisher: JSTOR / University of Toronto Press Digital rights: Users: unlimited; Printing: chapter; Download: chapter Subjects: Call center agents -- Employment; Call center agents -- Social conditions; Call centers -- Management; ■ Detailed Information |