 | Up in the Air: How Airlines Can Improve Performance by Engaging Their Employees Subjects: Airlines -- United States -- Employees; Airlines -- United States -- Personnel management; Airlines -- Employees -- Labor unions -- United States; Industrial relations -- United States; Airlines -- Employees; Airlines -- Personnel management; Airlines --; Using a mix of quantitative evidence and qualitative studies of airlines from North America, Asia, Australia, and Europe. Up in the Air provides clear and realistic strategies for achieving a better, more equitable balance competing interests. Greg J. Bamber is a Professor at Monash University in Melbourne, Australia, and a Visiting Professor at Newcastle University of Newcastle, England. Jody Hoffer Gittell is Associate Professor in The Heller School for Social Policy and Management at Brandeis University. Thomas A. Kochan is George M. Bunker Professor of Management at the MIT Sloan School of Management. Andrew von Nordenflycht is Assistant Professor of Business Administration at Simon Fraser University. |
