 | A Practical Guide to Delivering Personalisation : Person-Centred Practice in Health and Social Care Personalisation means people, their families and carers having choice and control over their support on a day-to-day basis. To deliver personalised services, professionals and carers need to do more than just hand over financial control: they need to know what is important to a person, the best way to support them, how they communicate and how they make decisions. Helen Sanderson is Director, Helen Sanderson Associates. She has written extensively on person-centred thinking, planning and community building, and co-authored the first Department of Health guidance on person-centred planning, as well as the 2010 guidance 'Personalisation through person-centred planning'. She was the expert advisor on person-centred approaches planning to the Valuing People Support Team. Jaimee Lewis is strategic communications adviser to the Think Local, Act Personal Partnership, the sector-wide commitment to transforming adult social care that follows on from Putting People First. She has worked on communicating the personalisation agenda for several years, following her appointment as an advisor to the Department of Health's individual budgets pilot programme in 2006. |
