 | Lean Administration: Case Studies in Leadership and Improvement To satisfy the growing interest in applying lean to non-manufacturing operations, this first volume of the series covers the implementation of lean to administrative and office applications. Highlights include: Practical, in-depth description of lean office implementations, most of which have not been described in other publications. Responds to reader desire for real-world lean office information. Case Studies are categorized in three areas: Leadership, Organization and Training ; Improving Processes ; and Lean in Healthcare , making it easy to track down the type of information desired.Association for AME |
