Generations at Work : Managing the Clash of Veterans, Boomers, Xers, and Nexters in Your Workplace
ISBN: 9780814424742
Platform/Publisher: PQ ebrary / Amacom
Digital rights: Users: Unlimited; Printing: Limited; Download: 7 Days at a time
Subjects: Diversity in the workplace : United States.;

Helps you understand the gulf that separates the generations in the workplacd--and offers practical guidelines for building a harmonious workforce where people rally together for the organization, not against each other.

Ron Zemke is senior editor of Training magazine and author or co-author of 23 books, including the bestselling Knock Your Socks Off Service series, Knock Your Socks Off Selling, and Service America! His work with organizations such as Ford Motor company, Microsoft, and Wendy's International bring him face-to-face with the pressures of the cross-generational workforce. He lives in Minneapolis.

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