![]() | A-Z Common Reference Questions for Academic Librarians A-Z Common Reference Questions for Academic Librarians is a survival guide for frontline library staff to help them find appropriate information quickly, whether they are answering questions at a physical help desk or remotely by telephone, email or instant messaging service. A-Z Common Reference Questions for Academic Librarians updates and expands the author's previous book, Know it All, Find it Fast for Academic Libraries , and includes new sections on blogging and social media text and data mining and data visualization assistive technology resources early career researchers impact measurement including bibliometrics; citation analysis and journal rankings academic internet searching LGBT studies Middle East studies project management open access publishing research data management study skills systematic reviews.This will be an indispensable day-to-day guide for anyone working with students, academics and researchers in an academic library. Heather Dawson is an Academic Support Librarian in the Information Services Department of the LSE Library and the author of the Facet Publishing book, Know it All, Find it Fast for Academic Libraries (2011). |
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