A Holistic Approach to Process Optimisation
ISBN: 9783658340971
Platform/Publisher: SpringerLink / Springer Fachmedien Wiesbaden
Digital rights: Users: unlimited; Printing: unlimited; Download: unlimited
Subjects: Business and Management;

This book provides an overview of the various methods for creating and implementing efficient work processes. The author presents the most important tools for working on improvement projects such as process mapping, Ishikawa diagram, burn-down chart, or Pareto chart. Using successfully realized improvement projects from practice, the concrete implementation of process optimization is illustrated. In addition, it is shown how these methods, which originate from the production sector, can be successfully used in the office sector.

Martin Hofmann is an expert in accounting and controlling and holds an EMBA with a specialisation in controlling and consulting as well as training as a Six Sigma Green Belt. He has several years of experience in process management and in leading improvement projects.


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