A Leadership Journey in Health Care: Virginia Mason's Story
ISBN: 9780429257261
Platform/Publisher: Taylor & Francis / Productivity Press
Digital rights: Users: Unlimited; Printing: Unlimited; Download: Unlimited
Subjects: Economics Finance Business & Industry; Business Management and Accounting; Public & Nonprofit Management;

Since adapting the principles of the Toyota Production System to health care in 2002, Virginia Mason Health System has made enormous leaps forward in quality, safety, patient experience of care, and affordability. It has achieved world-class levels of patient satisfaction and has been honored as one of the safest hospitals in the country.A Leadersh


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